Frequently Asked Questions (FAQs)

Club Etiquette and Policies

Signing in with a ‘Key tag’ or the app helps us ensure the security and safety of our members. It allows us to know who is in the facility at all times and provides a quick way to contact members if needed.

Storing personal items in the locker room keeps the gym floor and workout areas clear and safe, preventing trip hazards and maintaining a clutter-free environment conducive to everyone’s workout experience.

Inappropriate behaviour includes any conduct that is disrespectful, unsafe, or disrupts the experience of other members. We strive to maintain a welcoming and respectful atmosphere for all our members to enjoy.

Clean indoor shoes prevent the spread of dirt and debris, which can damage equipment and create a dirty and unhygienic environment. This policy also helps maintain the floor’s quality and ensures everyone has a pleasant workout experience.

Athletic attire is designed to provide comfort and support during physical activities. It ensures safety and hygiene and helps prevent damage to equipment.

Wet shoes or boots can cause moisture build-up, leading to mould, mildew, and unpleasant odours in the locker room. This policy helps us maintain a clean and hygienic storage space for all members.

Day lockers are intended for temporary use only to ensure all members can access locker space during their visits. Locks left overnight may be removed to free up space for other members.

Our reception staff often assist members and manage club operations. This policy is to prevent loss or misplacement and ensure the security of your personal belongings.

Dropping weights or abusing equipment can cause damage, potential injury, and disturbance to other members. It is essential to use the equipment responsibly to maintain a safe and welcoming environment for everyone.

Replacing weights and cleaning equipment promotes a culture of respect and consideration for the following user. It also helps maintain hygiene and safety standards in the club.

Chewing gum and glass containers are safety hazards — gum can stick to surfaces and be difficult to clean, while glass can break and cause injury. Chalk can create dust and mess, affecting cleanliness and air quality.

Proper garbage disposal helps keep the club clean and reduces the risk of pests. It is a simple act that contributes to the overall tidiness and hygiene of the club.

While we strive to provide a secure environment, the club cannot constantly monitor personal belongings. Members are encouraged to lock up valuables to prevent theft and loss, ensuring peace of mind while using the facilities.

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